Privacy policy
The short version: this website doesn't track you. No analytics, no advertising and no tracking cookies.
This policy explains what personal information Dine N Drive handles, why, and what you can do about it. It follows South Africa's Protection of Personal Information Act (POPIA).
Who we are
Dine N Drive is the trading name of [to fill in: registered business name] [to fill in: registration number, if the business has one]. We are at 78 Main Street, Howick, KwaZulu-Natal, and you can reach us on 072 203 1251.
Our Information Officer
Our Information Officer looks after privacy questions and requests. That's [to fill in: name of the Information Officer]. Email [to fill in: email address for privacy requests] or call 072 203 1251.
What this website collects
Nothing about you. This website has no analytics, no advertising, no contact form and no social media widgets, and it sets no cookies for visitors. The fonts are stored on this site, so loading a page doesn't contact Google or anyone else. The map is a picture: it only takes you to Google Maps if you tap it.
Our hosting company, Cloudflare, handles the technical details every website receives, such as your IP address and the page you asked for, to deliver the page and protect the site from attacks.
What we collect when you contact or order from us
- When you call or WhatsApp us: your phone number, your name if you give it, and what you tell us, such as your order.
- When you order on Mr D or Uber Eats: the details the app passes to us to prepare your order. The app collects your details under its own privacy policy.
- When you order in person: nothing, unless you give us your details.
Why we use it
We use your information only to take your order, prepare it, get it to you, and answer your questions. We use it because you asked us to, and because we need it to fill your order. We won't send you marketing messages unless you've said yes to them first.
Who else handles it
- Cloudflare hosts this website and the tool we use to update it.
- GitHub stores the website's content. It holds no information about visitors or customers.
- WhatsApp, owned by Meta, carries messages you send us on WhatsApp.
- Mr D and Uber Eats handle orders placed through their apps.
We don't sell your information, and we don't share it with anyone else unless the law requires it.
Information that leaves South Africa
Cloudflare and GitHub are based in the United States, and WhatsApp is run by Meta, so information they handle can be processed outside South Africa. These companies are bound by their own data protection terms, which require them to protect personal information.
How long we keep it
We keep messages and order details only for as long as we need them to deal with your order or question, and then delete them, unless the law requires us to keep them longer.
Your rights
You can ask us what personal information we hold about you, and ask us to correct or delete it. Contact our Information Officer using the details above.
If you're unhappy with how we've handled your information, you can complain to the Information Regulator at inforegulator.org.za.
Changes to this policy
If we change this policy, we'll update this page and the date on it.